Terms and Conditions

  1. Scope
  2. Contractual partner, formation of contract, options for corrections
  3. Contract language, saving of the contract text
  4. Delivery conditions
  5. Payment
  6. Right to cancel
  7. Retention of title
  8. Damage during delivery
  9. Warranty and guarantees
  10. Code of conduct
  11. Online dispute resolution
  12. Final provisions

1. Scope

The following Terms and Conditions (Terms) apply to all orders placed via our online shop.

These Terms also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract, options for corrections

The contract is concluded with Esters GmbH.

By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.

3. Contract language, saving of the contract text

The language(s) available for concluding the contract: German, English

We save the text of the contract and forward the order data and our Terms and Conditions to you on a durable medium. You may also view the text of the contract in our customer login area.

4. Delivery conditions

Delivery costs may apply to the product prices displayed. Further information on delivery costs, if applicable, are explained within individual product offers.

We only dispatch goods en route; pick up by the customer is not possible.

5. Payment

The following payment methods are basically available in our online shop.

Advance payment
If you select advance payment, we provide you with our bank details in a separate e-mail and deliver the goods on receipt of funds.

Cash on delivery
Payment by cash on delivery is possible up to an order value of € 500,00 for standard shipping in Germany only (express delivery is excluded). You will directly pay the purchase price with the deliverer. Additional cost of € 6,00 will apply.

Credit Card
With the submission of the order, you provide your credit card details. After your identification as the legal cardholder, the payment transaction is automatically carried out and charged to your card as soon as the good has been sent out.

Direct debiting via Klarna PayNow
Upon successful address and credit check during the ordering process, by placing your order you issue the online provider Klarna a Direct Debit Mandate. Klarna will separately provide you information about the date on which your account will be debited (pre-notification). By submitting the Direct Debit Mandate, Klarna instructs its bank to initiate the payment transaction. The payment transaction is carried out automatically and your account is debited. Your account is debited upon shipment of the goods. For the processing of the payment via Klarna, the GTCs and privacy policy of Klarna apply – in addition to our Terms. Further information can be found within the ordering process.

PayPal, PayPal Express
During the ordering process you will be forwarded to PayPal's website. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction. Directly after shipping the good the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.

SOFORT by Klarna
After placement of the order, you will be forwarded to the online provider SOFORT GmbH's website. In order to pay the invoice amount via SOFORT, you must have an online banking account with PIN/TAN process for participating in SOFORT online bank transfer, identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction will be carried out by SOFORT and debited to your account directly thereafter.

Giropay
After submitting the order, you will be forwarded to the website of your bank. In order to pay the invoice amount via Giropay, you must be in possession of a bank account that is activated for participation in online banking, must identify yourself accordingly and confirm the payment instructions to us. You will receive additional information during the order process. The payment transaction is automatically carried out and your account is debited.

Amazon Pay
During the ordering process you will be forwarded to the online provider Amazon's website before completing the ordering process in our online shop. In order to process the ordering process via Amazon and pay the invoice amount, you must be registered there or register first and identify yourself with your access data. There, you may confirm the delivery address and payment method stored with Amazon and confirm the use of your data by Amazon and the payment instructions to us. After this, you will be returned to our online shop, where you may complete the ordering process. Directly after shipping the goods, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. You will receive additional information during the ordering process.

Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.com), Sveavägen 46, Stockholm, Sweden, we offer you purchase on account as a payment option. Please note that Klarna invoice is only available to consumers and that payment must be made to Klarna. When buying on account with Klarna you always receive the goods first and you always have a period of 14 days for payment. The complete terms and conditions for the purchase on account can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/en_de/invoice?fee=0.

Financing via Klarna
In cooperation with Klarna AB (www.klarna.com), Sveavägen 46, Stockholm, Sweden, we offer you a Klarna Credit option of paying for your purchase. Please be informed that the Klarna Credit option is available only to consumers and that the payment must be made to Klarna. With Klarna's financing service you can pay for your purchases flexibly in monthly instalments of at least 1/24 of the total amount due (however, not less than EUR 6.95). For more information on Klarna Credit option, as well as General Business Terms and the Standard European Consumer Credit Information form, click here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/en_de/account.

6. Right to cancel

You are entitled to the statutory right to cancel, as described in the instructions on the right to cancel.

7. Retention of title

The goods shall remain our property until full payment is made.
For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfil your payment obligations.

8. Damage during delivery

For consumer the following applies: If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

Applicable to businesses: The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment. "Kaufleute" as defined by the German Commercial Code (HGB) are subject to the inspection and notification requirements set out in § 377 HGB: The purchaser must examine the goods immediately after their delivery by the vendor, as far as this is practicable in the ordinary course of business, and upon the discovery of any defect must immediately give notice thereof to the vendor. Should you fail to comply with the instructions set out therein; the goods will be deemed to have been approved unless the defect was not detectable on inspection. This shall not apply if a given defect has been concealed by us deceitfully.

9. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract. For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification.

When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address given above. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.

10. Code of conduct

We have submitted to the following codes of conduct:
- Trusted Shops Qualitätskriterien:
- https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_en.pdf

11. Online dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. The competent body in this matter is: Universalschlichtungsstelle des Bundes am Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, https://www.verbraucher-schlichter.de/.

12. Final provisions

If you are a business, German law applies to the exclusion of the UN Sales Convention.

If you are a "Kaufmann" within the meaning of the German Commercial Code (HGB), public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.

Supplier Identification

Esters GmbH
Wolf-Hirth-Straße 35
71034 Böblingen
Germany

Email: info@uhrcenter.de

Phone: +49 7031 43744-0
(Mo-Fr 8:30 - 16:30 CET)

Fax: +49 7031 43744-20

Managing Directors

Gerrit Esters, Tina Kleinmann

Registered at

Amtsgericht Stuttgart, HRB 245304

VAT registration number

DE145162222

EAR registration number

WEEE-Reg.-No. DE35331620. Further information on the fulfilment of the quantitative targets on waste electrical and electronic equipment (WEEE) according to Sections 10 (3), 22 (1) of Germany’s Electrical and Electronic Equipment Act (ElektroG) can be found on the website of the Federal Ministry for the Environment, Nature Conservation and Nuclear Safety.

Responsible according to § 18 MStV

Gerrit Esters

Payment at uhrcenter: safe, easy – and just the way you want

Payment at uhrcenter: safe, easy – and just the way you want

Simply choose the right payment method for you. When paying by online bank transfer or payment in advance you receive 3% advance payment discount. In addition, you can also conveniently pay by Amazon Pay, credit card, direct debit, cash on delivery, giropay / paydirekt, PayPal, part payments or invoice. You can find further information on our page about the different Payment Methods.

Shipping partner

With DHL Preferred Delivery you can receive your parcels whenever and wherever you like within Germany. The service of DHL offers you a flexible parcel reception: your shipments will be delivered as you wish. For more details, see our Delivery Options.