HELP / WATCHES FAQ

Ordering at uhrcenter is simple

Placing an order online

1. Select the product group or the brand you want from the list in the left-hand column or begin with a product search.
2. To order a product, press the button "Add to Basket". You will then be directed automatically to your shopping basket. You can now continue with your purchase and later return to this page via the link "Shopping Basket" in the upper navigation tool bar.
3. After you have placed all the articles required into your shopping basket you can start the actual ordering procedure via the button "Proceed to Checkout" on the shopping basket page. We shall accompany you step for step.
4. You can now enter your delivery and payment data in five steps. You can confirm the accuracy of your data at step five of the ordering procedure and confirm your order via the button "Place your order".

Order by phone: +49 7031/43744-0

Mo-Fr 8:30 am to 6:00 pm CET

Order by fax: +49 7031/43744-20

If you want to order by fax you can download and print out our fax order form here:

• PDF-Format
• Word-Format

When you have gone through the whole online order procedure, inputting all the data required and - in the last ordering step - have clicked the button "Place your order" you have made a firm order. After you have placed the order we shall send you an E-Mail confirming the reception of your order, showing all the details (confirmation of reception). This confirmation does not represent an acceptance of your offer but only informs you that we have received your order. At the latest by the time the goods have been delivered you will receive from us all the customer information, which you should print out for your records. The purchasing agreement comes into effect as soon as we confirm the order or with delivery of the goods and confirmation of dispatch.